All Questions

The AC in my apartment in Jumeirah Lakes Towers seems to be leaking a small amount of water onto the floor, and now there's a really strong, damp mildew smell coming from all the vents, especially when we first turn it on. It's been getting worse ove...

My walk-in closet in our Marina apartment always feels damp, especially on the bottom where we keep our shoes and bags. I pulled out a leather handbag I hadn't used since last winter and found a patch of white mold on it, which has me totally freaked...

The carpet in our ground floor majlis has had a damp, earthy smell ever since the flooding a few weeks back. I tried opening the windows to air it out, but the smell just won’t go away, and I’m worried about mold growing underneath it, especially wit...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this mold asthma? How serious is it and what should I do?

My toddler has had a persistent cough and a bit of wheezing for the last three weeks, especially after playing on the carpet in our living room. I'm starting to wonder if it's the sand and dust from outside settling in here, even though we keep the A...

The AC in our bedroom has been leaking for a while, and now we’ve found black spots spreading on the wall behind the wardrobe. My husband and I have both had a persistent cough and headaches for the last three weeks, and we’re starting to worry it’s ...

My kids have been coughing non-stop and getting headaches ever since the weather got more humid a couple of months ago. I just pulled our sofa away from the wall in our Jumeirah villa and found a huge patch of black mold spreading behind it. We spend...

The AC in our Jumeirah Village Triangle villa has been struggling to keep up this summer, and my electricity bill from DEWA was insane last month. I'm worried it might need a recharge or there's a leak, but I have no idea what that should cost. Is it...

The AC in my apartment in Jumeirah Village Circle seems to be blowing out a fine dust, and for the last couple of weeks, my husband and I have been waking up every single morning with a dry throat and a stuffy nose, even though we never used to. It c...

My bedroom wall in our Jumeirah villa has had a dark, fuzzy patch for a couple of months that's getting bigger, especially after we run the AC. I tried wiping it with vinegar but it just came back darker a week later. Is this something I can tackle m...