Should I call mold inspection or building maintenance first?« Back to Previous Page

Contact building maintenance first. In Dubai, landlords and property management are typically responsible for fixing the source of the problem—in this case, the AC leak. They must address the water intrusion to prevent the mold from returning. Document the leak and the mold with photos and send a formal request to them to fix the AC unit and repair any water-damaged materials.

Given the visible growth and your family's symptoms, a professional mold inspection is also warranted. Building maintenance may clean the visible patch, but hidden mold inside the wall or HVAC system could remain. The high humidity here means mold can spread quickly from a small leak. An inspection with lab testing identifies the species and the full extent of contamination, which is crucial for health, especially with respiratory symptoms.

For a situation like this, the most effective approach is often coordinated: let maintenance stop the leak, and engage a specialist to assess the contamination. A reputable inspector will provide a verified report with lab data, which you can then share with maintenance to ensure the remediation is complete.