All Questions

After the heavy rain last month, I noticed a musty smell in the bedroom closet, and when I looked closer, there seemed to be some discoloration on one of the walls. Given that we’ve lived here for two years and this is the first time I’m seeing anyth...

After the intense heat wave we had last month, I noticed a strange cold spot developing near the window in my living room. It's weird because it only happens when the main AC is off at night, and now that I’m trying to cool down during this unexpecte...

My kids have been coughing non-stop for the past two weeks and we can't figure out why. I finally pulled out the sofa in our living room to look behind it and found a huge patch of black mold on the wall, probably from a hidden AC leak. The musty sme...

The building maintenance said they found high humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The building maintenance said they found dehumidification humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could post flood in our home be the cause? How do I get this checked?

After the heavy rains last month, I noticed a persistent damp smell coming from the basement storage area. The walls seem a bit soggy to the touch, and there are some mold patches forming on the corners. It's concerning because my family has been com...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

After the heavy rain we had last month, I noticed a musty smell starting to develop in our second-floor bedroom. At first, it was just a faint odor, but now it’s becoming stronger and more persistent. The walls seem damp too, especially around the co...

The building maintenance said they found steps involved in a neighboring apartment. Should I be worried about my unit? What precautions should I take?