All Questions

The building maintenance said they found eco friendly in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived here for 2 years and just noticed a patch of black mold spreading from the corner of our master bedroom closet, right on the wall where the AC unit is. It’s been worse since the humidity spiked last month and the musty smell is really str...

My kids have been coughing more than usual for the past month, and I'm worried it's from mold in our villa in Jumeirah. I just pulled back the corner of the rug in our ground-floor guest room and found a bunch of black spots on the underside and the ...

After the rain last month, I noticed a strange musty smell in my basement, especially when the air conditioning was on. Upon closer inspection, I found some discoloration on the walls and what looked like mildew spots on the corners near the floor. C...

Our villa in Al Quoz had some serious water seepage in the ground-floor bedrooms during the heavy rain last month. We did our best to dry the carpets and walls, but my youngest daughter has developed a persistent cough and I'm worried about mold grow...

Our youngest has been having a persistent cough for a couple of weeks, and I’ve started noticing small black speckles along the bottom edge of the wallpaper in our master bedroom where the kids play. It’s on the wall that faces Deira Creek, and the r...

My kids have been waking up with really stuffy noses and dry throats, and I'm starting to suspect their bedroom AC unit is the culprit. It's a split unit in our villa in Jumeirah that's been making a faint gurgling noise for a couple of weeks now. I ...

The AC in our main living room has started making a really loud rattling noise, like something is loose inside, whenever the fan kicks on. It just started two days ago and it's driving us crazy, especially in the evenings when we're trying to relax. ...

After the heavy rain last month, I noticed a musty smell in the basement where my son plays his toys. The walls seem damp, especially near the corner by the window that never gets direct sunlight. My kids have been complaining of sneezing and itchy e...

We’ve lived in our Jumeirah villa for two years and just noticed a patch of mold behind the wardrobe in the master bedroom, which must have been growing for a while. The wall feels a bit damp, and I'm worried it's a bigger issue than it looks. How do...