All Questions

We've lived here for 2 years and just noticed a strange, damp smell coming from the AC vents in our master bedroom. It’s strongest in the morning when the unit first kicks on. I peeked at the air handler in the utility closet and saw some black speck...

The AC in our apartment in Jumeirah Village Circle has been leaking a bit for the past week, and now I’ve started noticing small black spots on the wall behind the sofa. My three-year-old has had a runny nose and a nagging cough for the last three da...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this long mold? How serious is it and what should I do?

The AC in our apartment in Jumeirah Park has been making this weird damp smell for the last couple of weeks, and now my youngest has developed a really bad cough that gets worse at night. I just pulled the vent cover off and the inside is covered in ...

My kids have been coughing for a couple of weeks and I finally found the source—a patch of black mold in the master bedroom closet, probably from a slow AC leak. We're in a villa in Jumeirah and I'm worried about the health risks and it spreading. Sh...

My kids have been coughing and I suspect it's from the black spots I just found behind our bedroom wardrobe in Silicon Oasis. The wall feels damp to the touch, and we've been running the AC non-stop for months. Is getting this mold removed the landlo...

We've lived in our Jumeirah villa for 2 years and just noticed a patch of black mould behind the wardrobe in our youngest son's bedroom. He's been having a runny nose and a nagging cough for the past three weeks that just won't go away, and we're sta...

The grout between the tiles in our master bathroom has been turning black for the last couple of months, especially in the shower corner that never gets any sun. I’ve tried scrubbing it with bleach, but it just fades for a week and comes back darker....

The AC in our master bedroom in our villa in Jumeirah starts making a loud rattling noise every afternoon around 3 PM when it's working the hardest. It blows cold air fine, but the sound is driving us crazy and it feels like it’s going to break down ...

The guest bedroom in my Jumeirah villa has started to smell really musty, especially in the closet area, and it’s gotten worse since the humidity spiked last week. I’ve tried cleaning and using air fresheners but the smell comes back within a day. Is...